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How long does it take to check documents?

After you upload your documents to your personal account or send them via email, you might wonder:
How long will the verification process take? Here’s how it works step by step.


Step 1: Initial processing

Once your documents are submitted, a specialist will review them within a few business hours.
If everything meets the requirements, your documents will be forwarded to the internal compliance team for further review.


Total verification time

The internal verification process usually takes about 1 to 2 business days.

You'll receive email notifications at every stage to keep you updated on the status of your verification.


Important policy reminder

⚠️Here’s a key rule to keep in mind:

The company reserves the right to investigate the nature of any suspicious non-commercial transaction and may suspend it until the cause is determined and the investigation is complete.


Your support and understanding matter

This verification process isn’t just a company policy — it's a requirement under the Payment Validation Policies followed by most international companies operating online.

Your cooperation helps us maintain a secure and reliable environment for everyone.


📌 In Summary

  • Documents are reviewed within business hours

  • Full verification takes 1–2 business days

  • You’ll be notified via email throughout the process

  • Suspicious activity may be temporarily suspended for investigation

Patience and transparency are key to a smooth process.

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