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What should I do if I don't receive an SMS-code when funding my account?
What should I do if I don't receive an SMS-code when funding my account?
Updated over 6 months ago

When you deposit funds into your account, payment systems may send you a confirmation SMS.

For example, if you replenish your account with a bank card, you will be sent an SMS with a code. If the SMS message does not arrive, you should contact the bank (or payment system) and clarify about possible limitations or difficulties at the moment. In most cases, the Client's direct appeal to the payment system allows to solve the issue promptly.

In case of using bank cards, it is also necessary to make sure that the 3D Secure option is available. This setting is responsible for sending SMS, and without it it may be impossible to make a payment. In the vast majority of cases it is enabled by default for all cards, but in case of difficulties you should also check the 3D Secure status with your bank.

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