Customer Support

Trading 

Trading operations

Is it possible to execute a trade without access to the terminal?

How can I file a complaint regarding a trading result?

What is VIP status and how can I obtain it?

What is the minimum trade amount in the Libertex terminal?

What are Ask and Bid prices?

How can I set Take Profit and Stop Loss in the Libertex terminal?

Quick Take Profit: Instant exits when every second counts

How can I set a pending order to open a trade?

How can I set the multiplier (leverage) in the Libertex platform?

How can I change the multiplier of an open trade?

How do I increase the trade amount in the Libertex platform?

How does Auto-increase work in Libertex?

What is a swap and how is it charged?

How does expiration work in the Libertex terminal?

How does the "Reinvest profit" feature work?

What are the Stop Out and Margin Call levels in the terminal?

What are Libertex Synthetic Indices?

What is "Close only" mode in the Libertex platform?

What type of order execution is used in the Libertex terminal?

Why does the message "No quote available" appear in the Libertex platform?

Why am I getting the message that trading is blocked?

Why can't I open trades on weekends?

Why does the target closing price change when setting Take Profit / Stop Loss in "Amount" mode?

How does Auto-Trading work in the mobile app?

How do you calculate the financial result and the value of a pip?

Why was my trade closed automatically?

What is a spike?

What is a stock split?

Libertex

What is leverage?

Can I change leverage in MetaTrader?

How is commission charged in MetaTrader terminals?

How much margin is required to open a trade in MetaTrader?

What is the minimum trade amount in MetaTrader terminals?

How does expiration work in MetaTrader terminals?

Why do instruments have an expiration date?

How are swap points calculated?

What are Stop-Out and Margin Call in MetaTrader terminals?

Why was my trade closed without my authorization in MetaTrader terminals?

Why does the spread widen during major news releases?

What are ".m Instruments" for MT4 Standard accounts?

What does the "Trade is disabled" error mean in MetaTrader terminals?

What does the "No connection" error mean in MetaTrader terminals?

MetaTrader

Why did the trade’s opening price change on the Libertex platform?

Can an order be executed at a different price or quote?

Why are there automatic adjustments on my balance in the Libertex platform?

Why do CFD instrument quotes differ from other sources?

How do dividend adjustments work when trading Indices?

What are the main types of pending orders?

Why was my pending order not executed or executed at a different price?

FAQ regarding trading

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