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What is the inactivity fee? Can it be refunded?

An inactive account is an account on which no trading and/or non-trading activity has been initiated by the client within the last 90 (ninety) calendar days.

We charge a fee to maintain inactive accounts in accordance with the rules described on the Company’s website.

The fee is charged under the following conditions:

  • You have not performed any trading operations in the last 90 days.

  • You have not performed any non-trading operations (such as deposits or withdrawals) in the last 90 days.

  • The total balance across all your accounts is less than 5,000 USD.

If you plan to resume trading on your account, the deducted inactivity fee may be refunded. In this case, please contact our Support Team to request a refund of the inactivity fee.

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