From the website
🌐 You can access the live chat directly from the official Libertex website:
📍 Location: Go to the bottom-right corner of the page and click on the round chat icon.
🖱️ Once you click, a chat window will pop up where you can speak directly with a support specialist in real time.
From the mobile app
📲 If you’re using the Libertex mobile app, you can also contact us through live chat:
👣 Steps to open live chat:
Open the Libertex app on your mobile device.
Tap the “More” button (bottom-right corner).
Select the “Live Chat” option.
Phone support
📞 You can also reach our support specialists via the following numbers:
🇲🇽 Mexico: +52 334 162 3933
🇨🇱 Chile: +56 2 2582 9768
🇨🇴 Colombia: +57 602 240 9192
Email support
✉️ You can contact us via email at:
🇻🇳 Vietnam: [email protected]
🇹🇭 Thailand: [email protected]
🌍 Other countries
📞 Contact us by phone at:
+44 745 641 78 28
Customer service hours
🗓️ Our support team is available during the following hours:
Monday to Friday: from 8:00 to 22:00 (GMT-3)
Sunday: from 11:00 to 20:00 (GMT-3)