Use the “Restore Password” button
You can easily regain access to your account by clicking the “Restore Password” button on the website.
This method will work if:
✅ You remember the email address you used during registration.
✅ You still have access to the mobile phone and email you linked to your Personal Account.
Don’t remember your email or changed your contact info?
If you no longer have access to your email or phone number, or if you don’t remember which email you used, here’s what to do:
Contact Customer Support at [email protected]
Let them know that you want to reset your password.
You’ll be asked to provide your ID document information to verify your identity.
Make sure you have your ID ready to speed up the process.
✅ Helpful tips
Always keep your email and phone number updated in your account.
Use secure passwords and store them in a safe place.
If in doubt, don’t hesitate to reach out to support.